Be My Penguin Couples / Lovers Personalised Mug

Our main courier service is Royal mail delivery service. Delivery time is based on when you receive your confirmation of dispatch notification and not when you place your order. Where possible we will provide you with a tracking number so that you can then track your parcel from the link provided above. You may also visit their site directly. All our orders are usually dispatched within 48/72 hours, excluding special, custom orders and those with additional splash/UV coatings. These orders are usually dispatched within 78 hours. We cannot be held responsible for any delays beyond our control once your order leaves our studio. If you need your order for a special occasion or a specific date, then please ensure that you allow sufficient time, so as to avoid disappointment. If you require an urgent delivery, then please contact us. We will be pleased to help and fulfil your request by special order